Privacy Policy
Last updated: September 10, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, and shipping details such as sender and recipient addresses. We also collect delivery tracking data generated as your shipments move through our network.
2. How We Use Your Information
Your information is used to process shipments, provide real-time tracking, communicate delivery updates, improve our services, and comply with legal obligations. We never sell your personal data.
3. Location Data
With the consent of our drivers, we collect live GPS location data during active deliveries to provide shipment tracking. Customer account location data is used solely to improve delivery routing and accuracy.
4. Data Sharing
We share data only with parties directly involved in fulfilling your shipment (couriers, customs authorities for international parcels) or where required by law. Third-party processors are bound by confidentiality agreements.
5. Data Security
We implement industry-standard technical and organizational measures including encryption in transit and at rest, role-based access controls, and continuous monitoring to protect your information.
6. Your Rights
You may access, correct, or request deletion of your personal data at any time by contacting [email protected]. You can also manage notification preferences from your account dashboard.
7. Contact
For privacy-related questions, contact our Data Protection Officer at [email protected] or write to 850 Logistics Avenue, Suite 220, Houston, TX 77002, USA.
